Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. Cookies allow the website to remember your actions and preferences over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

Cookies can be:

• Session cookies: These are temporary cookies that expire when you close your browser
• Persistent cookies: These remain on your device for a specified period or until you delete them
• First-party cookies: Set by our website directly
• Third-party cookies: Set by other organizations' services that we use on our website

2. How We Use Cookies

We use cookies for various purposes to enhance your experience on our website and to help us understand how our website is used. Our cookies fall into the following categories:

2.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as:

• Setting your privacy preferences
• Logging in to secure areas
• Filling in forms
• Security and fraud prevention
• Website functionality and navigation

Legal Basis: These cookies are essential for the legitimate interests of operating our website.

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve our website's performance and user experience. We use these cookies to:

• Count the number of visitors to our website
• See how visitors move around our website
• Identify which pages are most popular
• Monitor website performance and loading times
• Understand user behavior patterns
• Improve our website design and content

Legal Basis: We use these cookies based on your consent.

2.3 Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. We use marketing cookies to:

• Show you relevant advertisements on our website and other websites
• Measure the effectiveness of our marketing campaigns
• Understand your interests based on your browsing behavior
• Provide personalized content and recommendations
• Track conversions from our marketing activities

Legal Basis: We use these cookies based on your consent.

2.4 Preference Cookies

These cookies allow our website to remember information that changes the way the website behaves or looks, such as:

• Your preferred language or region
• Text size and font preferences
• Website theme or layout preferences
• Previous form inputs and selections
• Newsletter subscription preferences

Legal Basis: We use these cookies based on your consent.

3. Specific Cookies We Use

3.1 Our First-Party Cookies

Cookie Name	Purpose	Duration
cookiesAccepted	Remembers your cookie consent preferences	1 year
analyticsCookies	Stores your analytics cookie consent	1 year
marketingCookies	Stores your marketing cookie consent	1 year
sessionId	Maintains your session for security purposes	Session
userPreferences	Stores your website preferences and settings	6 months

3.2 Third-Party Cookies

We may use third-party services that set their own cookies. These include:

Google Analytics (if analytics cookies are enabled):

• Purpose: Website analytics and performance measurement
• Cookies: _ga, _ga_*, _gid, _gat
• Privacy Policy: Google Privacy Policy
• Data Retention: 14-26 months depending on the specific cookie

Social Media Platforms (if marketing cookies are enabled):

• LinkedIn: For social sharing and tracking engagement
• Twitter: For social sharing and audience measurement
• Facebook: For social sharing and advertising optimization
• YouTube: For video content delivery and analytics

4. Managing Your Cookie Preferences

4.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner that allows you to:

• Accept All: Consent to all cookies including analytics and marketing
• Necessary Only: Accept only essential cookies required for website functionality
• Settings: Customize your cookie preferences by category

4.2 Changing Your Preferences

You can change your cookie preferences at any time by:

• Clicking the "Cookie Settings" link in our website footer
• Clearing your browser cookies and revisiting our website
• Contacting us directly at [email protected]

4.3 Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored on your device
• Delete existing cookies
• Block cookies from specific websites
• Block all third-party cookies
• Clear all cookies when you close the browser

4.4 Browser-Specific Instructions

Google Chrome:

1. Go to Settings > Privacy and Security > Cookies and other site data
2. Choose your preferred cookie settings
3. You can also manage cookies for specific sites

Mozilla Firefox:

1. Go to Options > Privacy & Security
2. Under Cookies and Site Data, click "Manage Data"
3. Customize your cookie and tracking protection settings

Safari:

1. Go to Preferences > Privacy
2. Choose your cookie blocking preferences
3. You can also manage website data from this section

Microsoft Edge:

1. Go to Settings > Cookies and site permissions
2. Click on "Cookies and stored data"
3. Adjust your cookie settings as preferred

5. Impact of Disabling Cookies

5.1 Essential Cookies

If you disable essential cookies, you may experience:

• Difficulty navigating our website
• Inability to access certain features
• Problems with forms and user authentication
• Reduced website security

5.2 Analytics Cookies

If you disable analytics cookies:

• Your website usage will not be tracked
• We cannot measure website performance for your visits
• Your interactions won't contribute to our website improvement efforts
• Website functionality will not be affected

5.3 Marketing Cookies

If you disable marketing cookies:

• You may see less relevant advertisements
• You may see the same advertisements repeatedly
• We cannot measure marketing campaign effectiveness for your visits
• Social media sharing may be limited

6. Mobile App Tracking

While this policy primarily covers our website, if you use our mobile applications, similar tracking technologies may be employed. Mobile-specific tracking includes:

• Device Identifiers: Such as advertising IDs for personalized content
• App Analytics: To understand app usage and performance
• Push Notifications: For service updates and marketing (with your permission)
• Location Data: Only if you explicitly grant location permissions

7. Data Protection and Security

7.1 Data Security

We implement appropriate security measures to protect cookie data:

• Secure transmission using HTTPS encryption
• Regular security audits and updates
• Access controls and authentication requirements
• Data minimization and retention limits

7.2 Data Sharing

Cookie data may be shared with:

• Third-party service providers for analytics and marketing purposes
• Business partners for joint marketing initiatives (with your consent)
• Legal authorities when required by Australian law
• Acquirers in case of business merger or acquisition

8. International Data Transfers

Some of our third-party service providers may be located outside Australia. When we transfer cookie data internationally, we ensure:

• Adequate protection through appropriate safeguards
• Compliance with Australian privacy laws
• Contractual protections with overseas providers
• Regular review of international data protection standards

9. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect cookie data from children. If you are a parent or guardian and believe your child has provided us with cookie data, please contact us immediately.

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• Changes in our cookie usage practices
• New technologies and tracking methods
• Updates to privacy laws and regulations
• Feedback from users and stakeholders

When we make significant changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you through our website banner or email
• Request renewed consent for new cookie categories
• Provide clear information about the changes

11. Contact Information

If you have questions about this Cookie Policy or our use of cookies, please contact us:

12. Your Rights Under Australian Law

Under Australian privacy law, you have the right to:

• Access: Request information about what cookie data we collect and how we use it
• Correction: Request correction of any inaccurate cookie-related data
• Complaint: Lodge a complaint with us or the Office of the Australian Information Commissioner
• Withdraw Consent: Withdraw your consent for non-essential cookies at any time

For more information about privacy rights in Australia, visit the Office of the Australian Information Commissioner website: www.oaic.gov.au